Privacy Policy — Poplar Field Consulting

Last updated: 12 November 2025

1. Data controller

Poplar Field Consulting Pty Ltd
Office 10, 25 Sample Avenue, Adelaide SA 00000
Email: info@utilitypoplarfield.click
Phone: +61 8 0000 8740

We are responsible for personal information collected through utilitypoplarfield.click and during consulting engagements.

2. Information we collect

Website enquiries: name, email address, phone number (optional), selected consultation type, and message content submitted via our contact form.

Consulting engagements: business name, site address, production details, staff contacts, photographs of premises (with consent), and correspondence related to the engagement.

Technical data: basic server logs including IP address, browser type, and pages visited. Analytics cookies are used only if you accept them via our cookie banner.

3. How we use your information

To respond to enquiries and provide quotes
To deliver consulting services and reports
To issue invoices and maintain business records
To improve our website (analytics, only with consent)
To comply with legal obligations

We do not sell personal information to third parties.

4. Legal basis

We process personal information based on your consent (contact form, cookie banner), contractual necessity (delivering paid services), and legitimate business interests (responding to enquiries, maintaining records).

5. Retention

Enquiry records are kept for two years unless an engagement proceeds. Client engagement records, reports, and invoices are retained for seven years to meet Australian tax and business record requirements. Analytics data is retained for 14 months.

6. Your rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you may:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion where we have no legal obligation to retain it
Withdraw consent for optional cookies at any time
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, email info@utilitypoplarfield.click.

7. International transfers

Our website is hosted on infrastructure that may process data outside Australia. Where data is transferred internationally, we take reasonable steps to ensure recipients handle it in accordance with applicable privacy standards.

8. Security

We use HTTPS encryption, access controls on client files, and staff training on confidentiality. No transmission method is completely secure; we encourage you not to send sensitive personal information via the contact form.

9. Third-party services

If you accept analytics cookies, we may use privacy-respecting analytics tools to understand site usage. Third-party image providers (e.g. Unsplash) may receive standard HTTP request data when images load. See our Cookie Policy for details.

10. Changes

We may update this policy by posting a revised version on the Site. Material changes will be noted by updating the date above.

11. Contact

For privacy enquiries: info@utilitypoplarfield.click